No, it is our pleasure to take you on a tour at no cost.
Frequently Asked Questions
Admin
Do I have to make an appointment or do you accept walk-ins?
No, you do not have to make an appointment to tour, but it is recommended so that you have dedicated time to learn about our apartment community.
How accessible is the management at the local office?
Our team is happy to assist you during our normal business hours. We are open Monday - Friday from 9am to 6pm. If you don't catch us in the office we will be back momentarily. We may be assisting a resident, setting up a resident event, or helping another community member.
How do I apply for an apartment?
Easy, our application process is online through our website. If you need assistance, our team is here to assist.
What is your application process?
1. Complete your application online (18 years and older).
2. Submit all supporting documents ( you will receive an email with link).
3. Application processed.
4. Final decision made.
5. We will contact with next steps for lease completion and move in information (for approved applicants).
What happens if I had a previous eviction?
Applications are processed and reviewed on a case-by-case basis in accordance with our Community Qualifying Rental Criteria.
How long does it take for an application to be approved?
Our normal process time can vary. For most cases, they can be completed in 1 to 3 business days.
How much will I pay in up-front costs when I sign the lease?
At time of lease signing you will pay a onetime admin fee of $125, Security deposit ($500-$1000).
What are my options for paying my rent?
Rent is paid online to the through your LOFT portal.
How do I pay my rent online?
You will be able to pay your rent online after setting up your personal access in the portal (Loft).
Are there any monthly fees?
Addtional of $169 in fees.
Am I required to purchase renter's insurance?
Yes, all reants must have insurance -$100,000 minimum requirment and property listing.
Which utilities (electricity, water, sewer/storm water) are included in my rent?
Utilities are not included in your rent.
Does this community offer a bonus if I was referred by one of my friends?
Friends and family make the best neighbors. We offer resident referrals, please contact the leasing office for more details.
Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?
No, we do not offer a price reduction for paying in advance.
If I transfer from one apartment community to another, will my security deposit transfer to the new community or do I need to pay another security deposit to the new community?
Deposits do not transfer from community to community.
Will I be allowed to sublet my apartment?
No, subletting is not permitted.
What fees will I need to pay if I have to break my lease?
A 60- day notice would be required and lease term fee equal to 1 months rent and a relett fee thats noted in your lease contract.
Amenities
What amenities does the property offer?
Pool, Fitness Center, Playground, Soccer Courtyard,dog park.
During which time periods is the pool available for use?
The pool is open from 10am to 10pm.
Is parking available?
Yes we offer on-site parking.
Is your community pet friendly?
Yes, we love your furry friends. We allow up to two pets per apartment. Breed restrictions will apply.
What are the fees associated with having pets?
There is a one-time pet fee of $400 and monthly pet rent of $20. These fees are applied per pet.
Are there weight or breed restrictions on pets?
Yes, we do enforce breed restrictions. Please contact the leasing office for more details.
Is there a pet park?
Yes, we have a fenced in pet play area.
What appliances are standard?
We offer black or stainless-steel energy-efficient appliances that include refrigerator, dishwasher, stove and oven.
Do you offer furnished apartments?
No, we do not.
Do you offer short-term leases?
Our lease terms are 12 months.
Do you offer corporate leases?
Please check with the leasing office.
If I have a package delivered, will you hold it at the leasing office?
No, but we offer parcel lockers.
What type of exercise equipment is available in the gym?
Treadmill, bikes and weights.
Are there building quiet hours or fees for using communal spaces?
The quiet hours are from 10pm to 6am daily.
Directions
What's the nearest cross street?
Altamesa Blvd.
Location
What is your community nearby?
Hulen mall, shopping centers, fast food and restaurants, park and southwest highschool.
Which school district are you in?
Fort Worth ISD.
How far away is the nearest dog park?
We have a dog park at our community and also a nearby park
Where do residents shop?
Walmart, Kroger, Winco, Hulen mall, Hobby lobby.
What's the name of the nearest coffee shop and how far is it from the property?
Dutch Bros 1.5 miles.
Maintenance
What will you do to prepare my apartment before I move in?
Your apartment will be clean and ready for you to move in.
Do you have on-site maintenance?
Yes, we offer on-site maintenance, including after-hours emergency maintenance.
An item in my unit needs repair. How do I get help?
You can place a work order through your resident portal, LOFT.
How are maintenance issues handled?
Our residents submit maintenance requests either in the office or online. Our team will work diligently to take care of the issue as soon as possible.
Do I have to be present for a service technician to perform work?
No, you do not have to be present for a work order to be completed.
What happens if I am locked out?
We do not offer lock out after hours, you would have to contact a locksmith.